Challenge
Some Brother HL-2360DW Printers are not recognizing new toner cartridges after they are installed.
How to reset the counter of Brother toner cartridge TN-630 TN-660 TN-2310 TN-2320 TN-2360 TN-2380 TN-2330 TN-2345 TN-2350 for laser printers HL-L2300D HL-L2320D HL-L2340DW HL-L2360DW HL-L2365DW When you install a new Brother cartridge in your printer and the toner counter doesn’t reset, follow this procedure:
Cause
Unknown reasons why it has been happening.
Solution
To Reset the Toner on a Brother Printer.
1. Open the front cover, and leave it open while completing the following steps.
2. Turn the printer off.
3. Hold the ‘GO’ button while turning the printer on.
4. After 3 seconds release the ‘GO’ button.
"USER MODE" will appear.
5. Press the "GO" button NINE times.
The Wi-fi led will flash once.
6. Press the "GO" button 5 times.
7. Close the cover. The toner is now reset
More Information
Youtube Video: https://www.youtube.com/watch?v=_2-Gm_XXf6k
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